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Endwellian

Jason Garnar sends letters saying people are dead, who are alive?

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Just walked in the door from work and caught the end of a story on WBNG.  Anyone see it?  Basically following the Broome County data breach, County Executive Jason Garnar sent letters to families of deceased individuals, stating their deceased loved ones' personal information may have been hacked.  The problem is...the people are very much alive. The woman interviewed on WBNG said she received a letter saying her 5 year old son was deceased.

What a disgusting oversight.  How can this happen?

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I would love to hear the county's excuse.  And did the county reach out to these people to apologize, or did it take a media story to force the county to address this?

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The head of IT should be fired immediately.

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https://wbng.com/news/top-stories/2019/08/14/residents-upset-over-letter-sent-by-broome-county-wrongly-addresses-dead-loved-ones/

Basically the county sent out these letters. Many of them to parents of young children (according to the comments on Facebook.) But the county won’t even apologize. They are hiding behind a law firm.  

If Mr. Garnar can’t even handle sending out letters to the right people (who aren’t dead) how can he run the county?

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“I was furious, I was upset because he’s literally standing next to me,”

Strange thing to get furious over, but given to the way people are these days, not surprising. It was a case of mistaken identity, get over it. Nobody was hurt, there's no trauma to the kid.

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The same goons who got phished for passwords also sent out these letters.

Fire the had of IT. 

Fire those who fell for the phishing emails.

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I'm sure Jason folded each letter and licked the envelope before pulling a stamp off the roll and applying it.

Not the first time some underling selected the wrong form letter and address file link in a relational database.  Not the last.  

Would have been worse if someone with a dead kid got a letter about free tuition. 

I got a rejection letter annually for three years from NYSEG after applying once for a job there.  Thanks guys.  How about rubbing lemon juice in the wound?

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12 minutes ago, FormerSomeone said:

I'm sure Jason folded each letter and licked the envelope before pulling a stamp off the roll and applying it.

Not the first time some underling selected the wrong form letter and address file link in a relational database.  Not the last.  

Would have been worse if someone with a dead kid got a letter about free tuition. 

I got a rejection letter annually for three years from NYSEG after applying once for a job there.  Thanks guys.  How about rubbing lemon juice in the wound?

The rejection letter you are getting is to show you that your application is still being reviewed on an annual basis.

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I heard from many reliable sources that it's the county information technology department.  They weren't the best for the longest time, and still aren't.  They should outsource it.  

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^^^Speaking of NYSEG, $12.00 a month increase? Come on...can any of Broome County a break somewhere? I know it's not a lot but I'm getting tax weary...makes me want to go look at those coal web sites again. I think I mentioned once, some people in NEPA are switching back to use as a supplement. I know I won't be using an electric space heater and the smell of kerosine disgusts me.

Switching out drapes ,washing windows tomorrow. Fall cleaning... the fun things in life. Have a good weekend everybody. :)

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